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Leadership and Staff

Shannon Steib

As the Program Director for Casitas Esperanza, Shannon has a passion to serve and help others. Shannon graduated from Cal State Fullerton in 2015 with a degree in Human Services. During her career, her experience has included working for nonprofit organizations in the social services sector.  She has held positions of counselor, case manager, and intake coordinator, working her way to leadership roles including team leader and manager.  Shannon’s experience ranges from serving children, TAY, and adults who experience multiple vulnerabilities, such as homelessness, mental health diagnoses, and trauma.


Medical Records, Billing and Quality Assurance

  • Cindy Luna

    QA Assistant

  • Davis Truong

    QA Assistant

  • Paulina Rojas

    Medical Billing and Records Coordinator

Executive Management and Programs Support Team

  • Nicole Smith

    Executive Administrative Assistant

  • Ashley Jara

    Accounting/HR Assistant

  • Guadalupe Perez

    Trustart/FSP Program Assistant

  • Lizbeth Gonzalez

    Residential/Program Assistant


Our team includes many valuable professional and direct service staff working in our homes and programs everyday providing support and treatment for our clients.

These staff members include:

  • Mental Health Workers
  • Therapists
  • Case Managers
  • Peer Support Staff
  • Volunteers/Interns

BRIDGES welcomes help from community volunteers, students and interns from various educational institutions. Students, interns and volunteers are provided with an opportunity to develop their therapeutic skills and gain a deeper knowledge of mental health while assisting clients in learning to manage their symptoms of mental health and providing treatment strategies for helping clients to achieve their individual goals.

All of our staff, volunteers, students, and interns are invaluable to our agency and importantly to the clients we serve.